Help categories

If you're brand new to LG Inform Plus start here. We'll provide information about features and tools and answer some commonly asked questions.

Learn how to create a report, add components, edit and share it.

Learn how to create and manage a retention schedule.

Learn about the guidance offered under Powers & Duties and how to use it.

Natural Neighbourhoods lets you define your own geographic areas. Learn how to select areas and use the map overlay, create and upload your own areas.

Learn about what standards are, what they cover and how to use our standards lists.

You can use our data in your own systems by accessing it via our API. Here you can find out how to access and use the LGIP API.

Find out about existing open data sets and learn how to publish your own data in consistent formats for others to use.

General information about LGIP. Find out about subscriptions, maintaining your account, renewals and how to contact us.

Learn what My Local Metrics offers and how to add to it.

Local authorities keep an Information Asset Register (IAR) to manage the information they hold and are required to maintain a Record of Processing Activity (RoPA).  Find out how you can use our tool to populate both and keep them up-to-date’

Longer user guides for LG Inform and LG Inform Plus. These guides provide in-depth information on how to use each tool.

Case studies showing how our subscribers have improved their services using the tools provided by our products.

GeoInform allows datasets to be displayed on a map interface, and optionally over multiple time periods. It is good for data such as area information or information about services.

Background details about LG Inform.

Descripes the main terms that are used on the site and can be found under the FAQ section.

How to get in touch about various issues

In addition to the thousands of published metrics we source from government websites, LG Inform was built to provide the sector with its own free benchmarking tool.